Frequently Asked Questions

It is possible to request an invoice and not just a tax receipt for orders over 100 euros.

All necessary data must be provided within the order.

As we have continuous production, our patterns are constantly updated, so it is difficult for us to allow the selection of a specific stripe or check. The patterns offered are all in shades of light blue and blue for boxer code 256, and are patterns with tie designs for boxer codes 254 and 354.

We have a very precise size chart that helps determine the correct size based on your measurements. However, if there is a problem and if the garments have not been worn or washed, are still in their original intact packaging, and if no more than 15 DAYS have passed, it is possible to send them to our offices (Confezione Olimpia - Via Giovanni XXIII, 60 21010 Cardano al Campo - VA) indicating the new size desired and arranging a bank transfer or a PayPal payment for the new shipping costs of € 6.90. We will then send you the garments in the new requested size.

Returns or exchanges of garments personalized with embroidery cannot be accepted.

Shipping costs for all orders delivered in Italy are €6.90 (SDA or TNT Courier)

For orders over €90, shipping is free

All shipments to Italy are handled by Mail Boxes, which works with SDA or TNT couriers.

For all orders outside Italy but within the European Community, shipping costs are €20.00.

For all other destinations, a personalized quote will be calculated.

All our products are available in stock with standard deliveries in 48/72 hours.

Should there be delays caused by a temporary out-of-stock situation for the chosen size or color, we will notify you immediately via email.

We do not offer a cash-on-delivery payment service. The available payment methods are: bank transfer, PayPal, credit card

Yes, we have the option of self-pickup from our stores.

For detailed information please contact us.